SOPs, workflows, and AI tools to run your store like a system — not a full-time job.
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Most e-commerce sellers run their stores on memory and improvisation. That works — until a product launch explodes, a supplier goes dark, or customer service buries you for a week straight.
This guide is the operations manual you never got. It replaces improvisation with a documented system — so your store runs the same whether you're at your desk or not.
8 tool categories covering listing copy, customer service, email/SMS, inventory forecasting, pricing, analytics, ads, and content — with a recommended tool for each.
Fully written standard operating procedures — New Product Launch, Weekly Health Check, Customer Service, Inventory Reorder, Listing Optimization, Monthly P&L Review.
Copy-paste ready prompts for listings, customer replies, supplier emails, ad copy, email flows, competitor research, and weekly performance summaries.
A phased systemization plan — Days 1–30 (foundation), 31–60 (automation), 61–90 (full SOP library live) — with specific actions and success metrics per phase.
Every SOP includes: Purpose, Trigger, Steps, Tools, Time estimate.
If you understand what Klaviyo, Gorgias, and Sellerboard are — and you're ready to actually connect them into a system — this guide is written for you.
In the Marines, every piece of equipment came with a manual. Darnell Baker applies that same logic to building and running businesses — documenting the systems that solo founders actually need to operate at scale.
Oakland, CA | LinkedIn | FounderFieldManuals